A Brief History:
Direct Renewal was introduced in 2016 as a method to better service our agent partners and shared policyholders while increasing renewal retention. Since its inception, agents who have selected to “Direct Renew” their policies have experienced a 7% increase in policy retention on average!
Why it Works:
When an agent selects “Direct Renewal” on a policy, we send the renewal offer directly to the insured and copy the agent on all communications. No need to collect payments – we’ve got that covered! All you need to do is collect your commission.
How can payments be received?
Insured’s have three payment options:
- Pay MacNeill Group in full at time of binding using check or credit card
- Finance their policy with our in-house finance company, Focus Finance
- Contact their agent for payment options
Can a policy stay on Direct Renewal if I send the payment from the agency on the customer’s behalf?
We will gladly receive payments from our agent partners who prefer this collection method.
Can I finance the policy with a company other than Focus Finance?
Absolutely. We are happy to accept payments from outside finance companies.
“MacNeill’s Direct Renewal Program allows us to focus on our most important task – our clients. It allows our staff to write more business and retain the business that we have worked so hard to get.”
– Jeromy Harding
Agent Vice President, Barrett Harding Insurance, Inc.